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CastlePoint

Step 2 - Choosing

Advertising Properties

Properties are advertised each week. They are advertised in the following ways:

  • Via Property Search on this website.
  • On display boards in the Council offices, Kiln Road, Benfleet. Other locations may be added in the future.

The adverts tell you the landlord, location, size, rent and other features of the property to help you decide which properties are right for you.

Where available a photograph of the property or a similar house type is provided.

The advert also tells you if there are any special requirements that the applicant must meet, such as age requirements and which band will be given priority for the property. If you are not in the band stated you may still apply for the property providing it is suitable for your family size.

A range of symbols are used to tell you about the property.


 1 Bed  2 Bed  


The number of bedrooms in the property

 Sheltered

 

 
The property advertised is sheltered or
extra care sheltered housing
 Minimum age  Maximum age  
The minimum or maximum age that an applicant must be to apply for the property (age restriction will be displayed within the icon when viewed on the Property website or the Newsletter)
 Garden

 

 
The property has a garden

 Parking

 

 


Off road parking is available at the property

 Disabled

 

 


The property is wheelchair accessible or has been adapted and priority will be given to households assessed as needing these adaptations.

Expressing Your Interest in a Property

To apply for a property you must tell us that you wish to be considered for it. You may only apply for a property that is suitable for your family size. Click Step One-Registration for the maximum number of bedrooms that you are entitled to.
You can express your interest or bid, as it is also known, in one of the following ways:

  • Online through our website.
  • By telephoning our 24hr automated bidding line on 0333 9000 910 (typically 3p per minute)
  • By sending a text message to 07537 402601

Properties available to rent are advertised for four days, from midnight on a Wednesday to midnight on the Sunday every week.

You will be able to bid for a maximum of 3 properties during the time they are advertised. Bids will not be accepted after midnight on a Sunday. You will only be able to bid for a property that is suitable for your family size.

If you place a bid on a property, and are high on the short-list, you SHOULD expect to be available to potentially take a call from us on the Monday following the advertising period, in order to arrange an accommpanied viewing.  Should you be one of the first three eligible applicants to be considered for a viewing, and you are not available to take our call, you could be skipped, and therefore miss the opportunity to both view and be offered the property.  Please do not bid if you know you are going to be unavailable (ie on holiday) to take the call and do a viewing later in the week).

Properties Currently Available

To find out the properties currently available click Property Search.

Helping You to Use the Service

If you or someone you know would like help to use our service please contact our Customer Services Team. Click How To Contact Us for contact details and opening hours.

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