All bids received will be put in priority order to produce a list of eligible applicants for each property advertised. The landlord of the property will carry out any outstanding eligibility checks, (e.g. rent checks, household circumstance checks).
If your name is at the top of the priority list you will normally be invited to view the property unless there are reasons why we are unable to do this, for example, you have rent arrears or the Council is taking legal action against you for breaching a tenancy condition. If we are unable to offer the property to the applicant at the top of the list we will move to the next applicant and so on.
As previously noted, if you place a bid on a property, and are high on the short-list, you SHOULD expect to be available to potentially take a call from us on the Monday following the advertising period, in order to arrange an accommpanied viewing. Should you be one of the first three eligible applicants to be considered for a viewing, and you are not available to take our call, you could be skipped, and therefore miss the opportunity to both view and be offered the property. Please do not bid if you know you are going to be unavailable (ie on holiday) to take the call and do a viewing later in the week).
If you decide to refuse the property it will be offered to the next person on the priority list. You will not normally be penalised for refusing a property and will continue to be able to bid for properties advertised.
If you are offered a property you will not be short listed for other properties until you have decided to either accept or refuse the offer.
If you accept the property you will be advised when you can move in. You will also be given an appointment to come into the Council offices to sign the tenancy agreement and collect the keys. This is normally on the Friday before the Monday that your tenancy starts.