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Housing Register Applications are currently taking more than 24 weeks to be assessed.
Due to the high volume of applications, we are currently unable to respond to email requests for updates on processing times.

The best way to contact us is via email, please click here to email us . We aim to respond to your enquiry as soon as possible, however this can take up to 10 working days.

Please check our FAQ page as it contains detailed information that may help to resolve your enquiry sooner.

If you plan to visit our offices, please call to book an appointment on 01268 882330, as we may not be able to see you without one.

If you are unable to upload your documents and need to post them, please send photocopies to:

Housing Options
Castle Point Borough Council
Council Offices, Kiln Road
Thundersley, Benfleet
Essex, SS7 1TF

Phone Line Opening Times - 01268 882330