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Accessing Council Services:

  • You can access advice, or support with using our online services or by phoning 01268 882200.
  • The housing options team phone line is open from: 
    • 9.30 am to 12.30 pm and 1.30pm to 4.30 pm on Monday AND Fridays only.  
    • On Tuesday, Wednesday & Thursday the phones lines are only open in the afternoons between 1.30 pm to 4.30 pm. 
  • The Kiln Road office is open for pre-booked appointments only, these can be arranged on a case by case basis by phoning 01268 882330.

Homechoice applications are currently taking 6-8 weeks to be assessed - subject to all documents being received.

Welcome to Castle Point HomeChoice.

Castle Point Borough Council's choice-based lettings system for allocating Social Housing within the borough.

We welcome new applications from residents who meet our eligibility criteria and existing Castle Point Council tenants who need to transfer within the borough.

The Castle Point borough is approximately 45.08 km2 with a population of 88,900 people and is nestled between the larger districts of Southend and Basildon. On average 82% of households in Castle Point own their own property, 12% privately rent and just 5% are social tenants.  Castle Point borough is the second smallest stockholding council in the country, having just over 1500 properties, including 8 Sheltered Housing schemes.

Properties are advertised on a weekly basis from Thursday to Sunday, and shortlisting is typically completed on a Monday or Tuesday the following week. Please remember, as a small council, there may be weeks where we have no properties available and it is extremely important to ensure that you keep us up to date of your situation and contact information.

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Advertising dates 6

Next cycle

Starts 7 Dec, until 10 Dec
Homechoice Team unavailable on Friday 1st December 2023
The Castle Point Home Choice team will be out of the office from 2pm on Friday 1st December due to staff training and we will also be having a Christmas Party afterwards to celebrate the successes we have had throughout the past year .

This means there wil be no telephone, email...
Published: Friday 24 November 2023

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