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Step 3 - Offer

All bids received are placed in priority order to produce a list of eligible applicants for each property advertised, also known as the Shortlist. The landlord of the property will carry out any outstanding eligibility checks, (e.g. rent checks, household circumstance checks, etc.).

If your name is at the top of the shortlist you will normally be invited to view the property unless there are reasons it is not suitable to do so, for example, you do not meet the preference criteria/specification included in the advert, you have rent arrears, or the Council is taking legal action against you for breaching a tenancy condition, etc. If we are unable to offer the property to the applicant at the top of the list we will move to the next eligible applicant and so on. It is also worth noting that bids can be skipped if a property is advertised subject to our local lettings policy.

As advised on the previous page, if you place a bid on a property, and are high on the short-list, you SHOULD expect to be available to potentially take a call from us on the Monday or Tuesday following the advert cycle, in order to arrange an accompanied viewing.  Should you be one of the first three eligible applicants to be considered for a viewing, and you are not available to take our call, you could be skipped, and therefore miss the opportunity to both view and be offered the property. 

If you decide to refuse the property it will be offered to the next person on the shortlist. We recommend you discuss any refusals with the Housing Options team prior to making a decision as it may affect your application and future offers.

If you are offered a property, you will not be shortlisted for other properties until you have decided to either accept or refuse the offer.

If you accept the property, you will then be advised when you can move in. You will also be given an appointment to come into the Council offices to sign the tenancy agreement and collect the keys.  You may also be required to provide documents to ensure you are still eligible for social housing.